Return Policy

RETURN POLICY

We at Samyora believe in quality, hygiene and customer satisfaction. However, to protect against misuse and unnecessary losses, our return policy is strict and clear:

Returns Are Accepted ONLY If:
- The product is damaged or leaked at the time of delivery
- You received the wrong item
- The issue is reported within 24 hours of delivery

Non-Returnable Items:
- Opened, used, or unsealed perfumes
- Orders returned just due to “change of mind”
- Any item without full original packaging

Return Request Instructions:
- Send unboxing video (compulsory) within 24 hours of receiving the order to: support@samyora.shop
- Your return request will be reviewed and approved only if it matches the conditions above

Important:
- In case of approved return, customer must self-ship the product to our warehouse
- No pickup will be arranged from our side
- Shipping cost will not be refunded

Note:
This policy is designed to protect our customers AND our brand from return fraud. Please order only if you genuinely want the product.

Thank you for understanding.